How to order
HOW DO I PLACE A ORDER
you can now easily and safely get an estimation, place an order and purchase goods through our new online service. Shop with peace of mind and be assured that our site is operated using a highly secure payment system. Any personal information given will be used only by us to process your order. All credit card numbers are encrypted in the software when the order is placed and are only decrypted after they reach our computer.
They are not held in clear text on any website. We will seek to verify all card transactions against the cardholders address. We cannot process any card payments over the telephone unless the card is registered to the delivery address.
We accept VISA, Master Card, Debit Cards,bank transfer and Paypal Alternatively, you can telephone us on:
0208 – 720 – 6799
fax us on
0203 – 475 – 8376
or post your order to us.
With card payments over the phone, due to our method of Address Verification, we are only able to deliver to the cardholder’s address. Online orders may be placed to alternative delivery address, but only if the online card payment is in full and the card passes a 3D Secure check such as Verified by Visa or MasterCard SecureCode. Full payment must be made before any items will be delivered.
If the order is being delivered to the cardholders address please send a 20% deposit or full payment with a written order giving full details (sketches and all relevant dimensions in mm) of the items you require as viewed from the outside. Please leave your telephone number and state a convenient time for us to contact you to confirm details and arrange delivery. Confirmation of your order will be forwarded to you.
Our office opening hours are:
- Monday to Friday: 09:00-18:00
- Saturday: 09:00-17:00
- Most Bank Holidays: 09:00-17:00
- Sunday: closed
Our collection hours are:
Monday to Friday, 9:00am-5:00pm